Laptop Service Centre (Mac Hub)

The 7/F Laptop Service Centre, also known as the Mac Hub, is the first place students should go if they are having problems with their laptops. After school hours, parents and students can choose to call the Apple Hotline for additional support.

Under the school’s agreement with Apple, all hardware-related problems are covered for the first year. Additional coverage from the 2^nd and 3^rd year can be covered by a valid AppleCare warranty. This service includes labour costs, spare parts, and a battery replacement plan. CDNIS encourages all users to join the AppleCare maintenance plan, as it is quite common that most hardware-related problems occur during the 2^nd and 3^rd years.

Repairs arising from user negligence are not covered and require payment before repairs can proceed. For those who have purchased accidental insurance coverage, claims can be made with the insurance company after repairs are completed.  Students will be provided with a loaner laptop during the repair period.

The 7/F Service Centre does offer other services, such as the sale of external USB hard disks, and other computer related-products. Enquiries can be made directly at the Mac Hub.